Terms of Service

These terms and conditions govern your use of Email List Verify; by using this website, you are agreeing entirely to those terms and conditions. If you do not agree with these terms and conditions or any part of them, you must not use this website.

The full name of our company is CyberPanda, s.r.o.

We are registered in Slovakia, European Union and our CIN is 44550804.

Our registered address is Obchodná 2, Bratislava, 811 06 Slovakia.

You must be at least 16 years old to use this website. If you are between 13 and 15 years old, you may only use the Services with verifiable parental consent in accordance with applicable law. We do not knowingly collect personal data from anyone under 16. By using this website and agreeing to these terms, you affirm that you meet these age requirements.

The access to some areas of this website is restricted. You must not try to access them using a method other than the interface and the instructions that we provide. Email List Verify reserves the right to restrict access to areas of this website, or the access to the entire website, depending on Email List Verify's discretion. In case Email List Verify provides you with an account to enable you the access to restricted areas of this website, other services or content, you may be sure the information is kept confidential. Email List Verify may disable your account at Email List Verify's sole discretion without prior notice or explanation or not at all.

You must follow any policies made available to you within the Services. You must not misuse our Service. For example, do not use this website in any way that causes or may cause damage to the website or impairment of the website's availability and accessibility; or in any way which is illegal, fraudulent, harmful or unlawful, or in connection with any illegal, fraudulent, harmful or unlawful purpose or activity. Those terms do not give you the right to use this website to copy, send, store, use, publish, host, distribute or transmit any material or content which consist of (or is linked to) any computer virus, spyware, Trojan horse, worm, rootkit, keystroke logger or other malicious and/or damageable computer software. You must not use this website to transmit or send unsolicited commercial communications. You must not use this website in any other ways than the ways mentioned.

You must not induce, encourage, incite people or offer them incentives to sign up as an affiliate in any way. You must not use Email List Verify services for unlawful data mining or email harvesting, including creating or enriching contact lists without a lawful basis (e.g., valid consent or legitimate interest) or for unsolicited marketing in breach of applicable anti-spam laws. Permitted use includes verifying email addresses that you collected lawfully, and limited research or security purposes (e.g., fraud prevention, abuse monitoring) where legally permitted and in compliance with these Terms. If we suspend your account for suspected breach, you may appeal within 30 days by contacting [email protected]; we will review and respond within a reasonable period.

"Your user content" in these terms and conditions, means material (including files uploaded without limitation to be verified, emails tracked and verified through the service, emails acquired from rest API integration) that you submit to this website, for whatever purpose. Your user content is the sole responsibility of the entity that makes it available. It must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action against you, Email List Verify or a third party (under any applicable law for each one). Any user content that is or has been subject to any threats or legal proceedings (past or actual) or other similar complaints must not be submitted to the website. Email List Verify reserves the sole right to edit or remove any material submitted to this website, stored on Email List Verify's servers, published or hosted upon this website. You grant Email List Verify the right to systematically view your data (email addresses) for the sole purpose of validation to verify whether the email addresses exist or do not. Email List Verify's staff will never be able to see your data, only the results of your data such as "exists" or "does not exist" and any transient errors associated in the efforts to increase the quality of Email List Verify's services. To ensure the safety of your data whenever, it is encrypted using 2-way encryption methods. Email List Verify does not sell, share or use your data in any other way than validating email addresses. If you delete your data from our servers, it will be permanently deleted and unable to be recovered.

Unless stated otherwise, prices are exclusive of VAT and applicable taxes, which will be calculated and displayed at checkout based on your billing information. We will show the total price payable (including any taxes) before you complete your purchase where required by law.

EEA/UK Consumers: If you qualify as a consumer under applicable law, you have a 14‑day right of withdrawal from your initial purchase (including credit purchases) without giving any reason. If you withdraw, we will refund payments received from you without undue delay and in any event within 14 calendar days from the day on which we are informed of your decision. Where Services have already been provided at your request during the withdrawal period, we will deduct a pro‑rata amount for the Services already provided. This applies to all purchases including credits, subscriptions, and auto top-up transactions.

Credits: For EEA/UK consumers, unused credits purchased directly or through subscriptions are refundable within the 14-day withdrawal period. After this period, credits are generally non-refundable but may be eligible for refund if the service is defective or not as described, in accordance with your statutory rights.

Subscriptions: For annual subscriptions cancelled within 30 days after renewal, we will issue a pro‑rata refund for the unused portion. Monthly subscriptions are non‑refundable after the withdrawal period, except as provided below for service outages.

Service Credits for Outages: If the Services are unavailable for more than two (2) cumulative hours in a calendar month (excluding scheduled maintenance and circumstances beyond our reasonable control), you may request a service credit equal to a pro‑rated portion of your monthly fees for the downtime period. To request a credit, contact us within 30 days of the outage with details.

How to request a refund/credit: Contact us at [email protected] with details about your request. This policy does not affect any non‑waivable statutory rights you may have under applicable law.

1. Description of Service
2. The Credit Auto Top-Up feature allows users to automatically replenish their account credits when the balance reaches a predefined threshold. Users can configure both the threshold amount and the quantity of credits to be purchased automatically.
3. Authorization and Payment
4. By enabling Credit Auto Top-Up, the user authorizes the service to charge the payment method on file for the purchase of the selected credit amount whenever the credit balance reaches the specified threshold. The user is responsible for ensuring that the payment method remains valid and has sufficient funds.
5. Refund Policy
6. For EEA/UK consumers: You maintain your statutory 14-day withdrawal right for auto top-up purchases. During this period, unused credits may be refunded upon request. After the withdrawal period, credits are generally non-refundable unless required by applicable consumer protection laws. For all other users: Credits purchased through auto top-up are non-refundable once the withdrawal period has expired, except where required by law.
7. User Responsibility
8. • Users are responsible for setting their desired threshold and top-up amount correctly. EEA/UK consumers maintain their statutory rights regarding unintended purchases and may request refunds within the applicable withdrawal period.
   • Users must monitor their usage and ensure they understand how the Credit Auto Top-Up function operates.
   • We recommend reviewing your auto top-up settings regularly to avoid unintended purchases.
9. Modification and Termination
10. • Users can disable the Credit Auto Top-Up feature at any time through their account settings.
    • The service provider reserves the right to modify or discontinue the Credit Auto Top-Up feature at its discretion. Users will be notified in case of significant changes.
11. Dispute Resolution
12. Any disputes regarding Credit Auto Top-Up transactions should be reported to customer support within 30 days of the charge. EEA/UK consumers retain their statutory rights to dispute charges and request refunds in accordance with applicable consumer protection laws. We will review all disputes fairly and in compliance with applicable law.

By enabling Credit Auto Top-Up, the user acknowledges and agrees to the terms outlined above.

EMAIL LIST VERIFY DOES NOT MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. WE DO NOT MAKE ANY COMMITMENTS ABOUT THE SPECIFIC FUNCTIONS OF THE SERVICES, THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS, OR THE INFORMATION AND MATERIALS PROVIDED ON THIS WEBSITE. THE SERVICES ARE PROVIDED "AS IS" WE EXCLUDE ALL WARRANTIES. Without prejudice to the generality of the previous paragraph, Email List Verify does not warrant that:

• This website will be available at all times, nor available at all.
• The information on this website is complete, accurate, non-misleading or true.

Email List Verify will not be responsible in any way (under both the law of torts and the law of contact, or any other laws) in relation to the contents and use of, or differently in connection with this website. Email List Verify will not be responsible to the extent that the website is provided free-of-charge, for any direct loss; Email List Verify will not be responsible for any indirect, special or consequential loss: loss of revenue, income, profits or anticipated savings, any business losses, loss of reputation or goodwill, loss of contracts or business relationships, or loss and/or corruption of information or data. Email List Verify shall not be obligated to complete repayment to the user of any costs but the credit package purchased by said user, at all times. Even if Email List Verify has been expressly advised, informed of the potential loss, these limitations of liability apply. You are solely responsible for the content you upload or provide to the Services. Email List Verify does not generate or configure user content and disclaims any liability arising from user-provided data, except as required by law.

Nothing expressed in these terms and conditions will exclude or limit any warranty implied by law. Nothing in this website disclaimer will exclude or limit Email List Verify's liability in respect of any:

• fraud or fraudulent misrepresentation on the part of Email List Verify; or
• matter which it would be illegal or unlawful for Email List Verify to exclude, limit, purport or attempt to exclude its liability.

You hereby indemnify Email List Verify and undertake to keep Email List Verify indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Email List Verify to a third party in settlement of a claim or dispute on the advice of Email List Verify's legal advisers) incurred or suffered by Email List Verify arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

You accept and agree that Email List Verify, as a limited liability entity, has an interest in limiting the personal liability of its employees. You agree that you will not bring any personal claim against Email List Verify's officers or employees regarding any losses you are suffering in connection with the website. Without prejudice to the previous paragraph, you agree that the limitations of liability and warranties expressed in these terms will protect Email List Verify's officers, employees, subsidiaries, agents, assigns, successors and sub-contractors as well as Email List Verify itself.

Material changes to these Terms will take effect 30 days after we notify you via email (where available) and post a prominent notice on our website. If you do not agree to the changes, you may terminate your account and stop using the Services before the effective date. Non‑material updates (e.g., typographical fixes) will be documented in our changelog.

Email List Verify may modify these terms and conditions at any time. You should look at them regularly to be sure you are aware with the current version. Revised terms and conditions will apply from the date of the publication of the revision.

Without prejudice to Email List Verify's other rights under these terms and conditions, if you infringe these terms and conditions in any way, Email List Verify may take such action as Email List Verify deems appropriate to deal with, including prohibiting you from accessing the website or suspending your access, blocking computers using your IP address from accessing the website, contacting your internet service provider to request they block your access to the website and/or taking actions in a court of law against you.

Email List Verify may transfer, sub-contract or otherwise deal with its rights and/or obligations under these terms and conditions without obtaining your consent nor notifying you.

If a part or provision of these terms and conditions is judged by any court of law or other competent authority to be unlawful and/or unenforceable, the other provisions will continue being applicable. If any unlawful and/or unenforceable provision turns out to be lawful or enforceable but a part of it has been deleted, this part will be considered as deleted, and the rest of the provision will be applicable.

If any provision of these terms is found to be unenforceable under applicable law, it will not impinge the enforceability of the other provisions expressed in these terms.

These terms and conditions control the relationship between you and Email List Verify. They govern your use of this website, and supersede all previous agreements in respect of your use of this website.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Slovak Republic. Where you act as a consumer and mandatory law provides otherwise, you may also bring claims in your place of residence as permitted by EU Regulation 1215/2012 (Brussels Ia). The competent courts in Bratislava (Okresný súd Bratislava I) shall have jurisdiction, subject to any non‑waivable rights you may have as a consumer.

By using this website, you agree that the terms and conditions, including the exclusions and limitations of liability, are reasonable. If you do not think they are reasonable, you must not use this website.

1. By becoming an affiliate you agree to our Affiliate Terms. We reserve the right to change the Terms of Service for our affiliate program at any time.
2. Self-referrals are not allowed. This also includes the same person at a different company.
3. Abuse or gaming will result in having your affiliate account banned.
4. EmailListVerify has the right to postpone the payout until at least 2 different users are referred and upgraded to any of the paid plans.
5. No search engine ads (especially on branded terms or domain names), Facebook ads or other ads that would compete with our own marketing and cause potential confusion for customers.
6. No ads that link to our website or anything similar that would compete with our own paid marketing and drive up our costs and potentially cause confusion.
7. No pretending to be acting on behalf of us (e.g. as an employee).
8. We perform all affiliate payouts via PayPal. In order to become our affiliate (and receive payouts), please send us your PayPal ID. The payouts are sent around the 15th of every month and after reaching the minimum $100 threshold.

If you have any questions about these Terms of Service, our practices or your dealings with us, please contact us at [email protected].

This document was last updated on July 30th 2025.